Do you support whole park solution planning?
Standard Answer & Solution We abandon single equipment sales and provide full-scene solutions including project site planning, equipment matching, venue layout and overall scheme design. Our Advantages Most manufacturers only sell single products. We provide one-stop turnkey service from early planning, mid-term production to later installation and operation guidance, helping customers quickly complete project landing and profit.
Can it work normally in rainy and night environments? Standard Answer & Solution
Standard Answer & Solution The whole vehicle has waterproof circuit design, suitable for light rainy days. Equipped with full set of night LED lighting and decorative lights, supporting night scenic operation and night market commercial operation. Our Advantages Industry upgraded waterproof wiring process, effectively avoiding short circuit and water inflow problems. The decorative light effect is richer than ordinary models, greatly improving night attraction and passenger flow conversion rate.
Is daily maintenance complicated? What are the maintenance costs?
Standard Answer & Solution Maintenance is extremely simple. Only regular inspection of battery power, brakes and tire wear is required. No complicated maintenance procedures are needed. Daily operating cost is very low. Our Advantages Our whole vehicle adopts wear-resistant and anti-corrosion materials, low failure rate. We provide free professional maintenance guide to help customers save long-term operation and maintenance costs.
What is the delivery time?
Standard Answer & Solution Standard models take 20–25 working days. Customized styles take 25–30 working days. We support urgent order scheduling for peak tourism seasons. Our Advantages Self-owned factory production, complete spare parts inventory, stable delivery cycle. Unlike trading companies with uncontrollable schedules, we guarantee on-time delivery and support bulk order discount.
How about the after-sales service for overseas customers? Standard Answer & Solution
Standard Answer & Solution We provide English operation manuals, installation videos, remote one-on-one technical guidance, lifelong technical consultation and warranty service. Spare parts support is provided globally. Our Advantages We have 24/7 overseas business technical team. Many factories only provide simple documents without after-sales guidance. Our zero-delay remote service ensures no shutdown loss for customer projects.
What is the maximum passenger capacity and speed? Is it suitable for crowded venues?
Standard Answer & Solution The standard configuration supports 27 passengers, with a full-load safe speed of 7km/h. Low-speed cruising design is suitable for scenic spots, shopping malls and parent-child parks with large pedestrian flow. Our Advantages Ultra-small 3.5m turning radius, more flexible than most similar products. It can freely shuttle in crowded commercial streets and narrow scenic roads, with stronger venue adaptability.
