FAQ

Standard Answer & Solution We abandon single equipment sales and provide full-scene solutions including project site planning, equipment matching, venue layout and overall scheme design. Our Advantages Most manufacturers only sell single products. We provide one-stop turnkey service from early planning, mid-term production to later installation and operation guidance, helping customers quickly complete project landing and profit.

Standard Answer & Solution The whole vehicle has waterproof circuit design, suitable for light rainy days. Equipped with full set of night LED lighting and decorative lights, supporting night scenic operation and night market commercial operation. Our Advantages Industry upgraded waterproof wiring process, effectively avoiding short circuit and water inflow problems. The decorative light effect is richer than ordinary models, greatly improving night attraction and passenger flow conversion rate.

Standard Answer & Solution Maintenance is extremely simple. Only regular inspection of battery power, brakes and tire wear is required. No complicated maintenance procedures are needed. Daily operating cost is very low. Our Advantages Our whole vehicle adopts wear-resistant and anti-corrosion materials, low failure rate. We provide free professional maintenance guide to help customers save long-term operation and maintenance costs.

Standard Answer & Solution Standard models take 20–25 working days. Customized styles take 25–30 working days. We support urgent order scheduling for peak tourism seasons. Our Advantages Self-owned factory production, complete spare parts inventory, stable delivery cycle. Unlike trading companies with uncontrollable schedules, we guarantee on-time delivery and support bulk order discount.

Standard Answer & Solution We provide English operation manuals, installation videos, remote one-on-one technical guidance, lifelong technical consultation and warranty service. Spare parts support is provided globally. Our Advantages We have 24/7 overseas business technical team. Many factories only provide simple documents without after-sales guidance. Our zero-delay remote service ensures no shutdown loss for customer projects.

Standard Answer & Solution The standard configuration supports 27 passengers, with a full-load safe speed of 7km/h. Low-speed cruising design is suitable for scenic spots, shopping malls and parent-child parks with large pedestrian flow. Our Advantages Ultra-small 3.5m turning radius, more flexible than most similar products. It can freely shuttle in crowded commercial streets and narrow scenic roads, with stronger venue adaptability.

Standard Answer & Solution Full customization is supported, including body color, spray painting pattern, LOGO printing, theme styling (cartoon, retro, scenic custom style), carriage quantity and layout. Our Advantages We support one-stop theme customization with independent design team. Most factories can only provide fixed color matching. We can design exclusive styles according to park IP, scenic culture and mall brand positioning.

Standard Answer & Solution The equipment is designed strictly according to international amusement safety standards. It is equipped with emergency stop buttons, anti-collision bumpers, hydraulic braking, anti-slip seats and full vehicle LED warning lights to ensure safe operation for all age groups. Our Advantages Our model supports dual brake protection (hydraulic + electric brake), while most peer products only have single brake. The low-center-of-gravity body design effectively prevents rollover, with higher safety factor than industry average.

Standard Answer & Solution We adopt Tianneng brand industrial lead-acid batteries. The battery cycle life reaches 3–5 years. One full charge supports 10–12 hours of continuous operation, meeting full-day commercial operation needs. Our Advantages Most manufacturers only match ordinary civilian batteries with short service life. We use high-capacity industrial batteries with stable voltage, no power attenuation, longer endurance and lower later replacement cost.

Standard Answer & Solution No track required at all. The trackless sightseeing train adopts rubber tire driving mode, which can run freely on flat cement roads, asphalt roads, square floors and other ground surfaces. It can change routes at will according to venue planning. Our Advantages Most ordinary trackless trains have strict requirements on flatness. Our HP-029 model is optimized with enhanced shock absorption and flexible tire adaptation, suitable for slightly rough scenic roads, greatly reducing venue transformation costs for customers.